Shipping Within Canada
We currently ship across Canada via [Chit Chats/Canada Post].
Processing Time
Orders are processed within 1-3 business days (Monday-Friday, excluding holidays). You will receive a tracking number via email once your order ships.
Shipping Rates
- Flat rate shipping: $6 CAD
- Free shipping on orders over $45 CAD
Delivery Time
Once shipped, delivery typically takes 3-7 business days depending on your location.
Tracking
All orders include tracking. You'll receive a confirmation email with your tracking number once your order is dispatched.
Damaged or Lost Packages
If your order arrives damaged or goes missing, please contact us at [your email] within 7 days of delivery. We'll work with you to resolve the issue.
Perishable Products
Our sauces are shelf-stable and do not require refrigeration during shipping. However, we recommend refrigerating after opening for best quality.
Address Changes
Please double-check your shipping address before completing your order. We cannot change the address once the order has been shipped.
Questions?
Contact us at [your email] and we'll be happy to help.